PRIVACY POLICY

Privacy Policy

Last Updated: January 18, 2026

At StarPoint Mechanical, we value the trust you place in us when you invite us into your home or business. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our HVAC services in North Georgia.

1. Information We Collect

We collect information that helps us provide high-quality mechanical services and maintain clear communication with you. This includes:

Personal Identifiers: Name, service address, billing address, phone number, and email address.

Service History: Details about your HVAC system, past repairs, and maintenance schedules.

Payment Information: Processed securely through our third-party payment processors; we do not store full credit card numbers on our servers.

Technical Data: IP address, browser type, and usage data collected via cookies when you interact with our website.

2. How We Use Your Information

We use the information we collect to:

Schedule and confirm service appointments.

Provide accurate estimates and invoices.

Send maintenance reminders and seasonal HVAC tips.

Improve our website functionality and customer service experience.

Comply with local North Georgia building codes and permit requirements.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We only share information with:

Service Partners: Such as equipment manufacturers (for warranty registrations) or permit offices.

Service Providers: Third-party tools that help us manage our scheduling, email communications, and payments.

Legal Requirements: If required by law or to protect the safety and rights of StarPoint Mechanical and our clients.

4. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies help us understand which pages are most helpful to our users. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access or disclosure. Whether your data is stored digitally or in our physical office, we prioritize its safety.

6. Your Rights

You have the right to:

Request a copy of the personal information we hold about you.

Request that we correct or update any inaccurate information.

Opt-out of marketing communications at any time by clicking “unsubscribe” or contacting us directly.

7. Changes to This Policy

StarPoint Mechanical reserves the right to update this Privacy Policy as our services and legal requirements evolve. Any changes will be posted on this page with an updated “Last Updated” date.

8. Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us:

StarPoint Mechanical
Buford, GA
Phone: (470) 350-1014